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Hindy Schachter

Schachter, Hindy L.
Professor of management, Martin Tuchman School Of Management
4019 CAB
About Me

Hindy Lauer Schachter is a Professor of Management with an interest in bringing new voices and new groups into organizations. Currently she is working on a New Jersey Department of Transportation funded project that investigates the impact innovative public/private partnerships have on transportation agencies. Another strand of her research focuses on how feminist and other post positivist theories illuminate organization behavior concepts and how people study public and nonprofit organizations.

The author of three books and many scholarly articles Dr. Schachter is a past chair of the American Society for Public Administration´s Section for Professional and Organizational Development and past council member of the International Political Science Association´s Administrative Culture section. A member of several editorial boards, she was book review editor for Public Administration Review, the premier journal in the public administration field from 2009-2011.

Dr. Schachter believes it is important to use academic insights to enhance organizations and help them become more diverse and productive. In 2002, the New Jersey Department of Transportation gave her a certificate of appreciation for her work promoting the role of women in transportation after she had designed workshops for the organization on success for women in this field.


PhD, Columbia University, 1978

Honors & Awards

• New Jersey Department of Transportation - certificate of appreciation for working to increase the role of women in transportation, 2002.
• Emerald Press, reviewer of the year, Journal of Management History, 2007.
• Pi Alpha Alpha, Rutgers chapter, public administration honor society, inducted member.
• American Society for Public Administration Section for Professional and Organizational Development, outstanding service award.
• Kettering Foundation, invited participant in conference on citizen co-production, summer 2011.

Courses Taught

• HRM 301, Organizational Behavior
• HRM 601, Organizational Behavior
• HRM 310, Managing Diversity

Research Activity
Dr. Schachter is a CO-PI on a New Jersey Department of Transportation grant on "Feasibility and Efficacy of Public Transportation Partnerships."

Dr. Schachter serve on the board of directors of the Section for Professional and Organizational Development of the American Society for Public Administration.

Dr. Schachter´s article "Constructing Old Age through Bona Fide Occupational Qualifications: De Jure Discrimination´s Last Stand" did appear in Public Administration Quarterly in 2013. She presented some of the research at the First International Conference on Public Policy this summer (June 2013) in Grenoble, France.
Dr. Schachter is also a co-editor of a new book, ´The State of Civic Participation in America´ Charlotte , NC: Information Age Publishing, 2012, with Kaifeng Yang (of Florida State University),
Publications & Projects

I. Books
• Hindy Lauer Schachter and Kaifeng Yang (eds.). The State of Civic Participation in America. Charlotte, N.C.: Information Age Publishing, 2012.
• Reinventing Government or Reinventing Ourselves: The Role of Citizen Owners in Making a Better Government. New York: SUNY Press, 1997.
• Frederick Taylor and the Public Administration Community: A Reevaluation. New York: SUNY Press, l989.
• Public Agency Communications: Theory and Practice. Chicago: Nelson Hall, l983.
II. Chapters in Books
"Introduction: American Civic Participation in the 21st Century" in H. L. Schachter and K. Yang eds. The State of Civic Participation in America, pp. 3-20. Charlotte, N. C.: Information Age Publishing, 2012

"A Gendered Legacy: The Progressive Reform Era Revisited" in Robert Durant, ed. The Oxford Handbook of American Bureaucracy, pp. 77-100. New York: Oxford University Press, 2010.

"Efficiency in the Study of Bureaucracy," in Handbook of Bureaucracy and Administration, 2nd ed., ed. by Ali Farazmand, pp. 239-252. Boca Raton, Florida: CRC Press, 2009. (Revision of article published in the first edition by Marcel Dekker, l994).

Shinsaku Komatsusaki and Hindy Lauer Schachter. “A Comparative Study of Citizen Engagement in Infrastructure Planning for Japan and the United States” in K. Yang and E. Bergrud eds., Civic Engagement in a Network Society, pp. 187-205. Charlotte, NC: Information Age Publishing, 2008.

“Josephine Goldmark: Champion of Scientific Management and Social Reform,” in Outstanding Women in Public Administration: Leaders, Mentors and Pioneers, ed. by Claire Felbinger and Wendy Haynes. New York: M.E. Sharpe (2004).

“Citizen Participation and Development Policy Studies: The Limits of Concept Transfer,” in Development Policy Studies Handbook ed. By Gedeon Mudacumara and M. Shamsul Haque. New York: Marcel Dekker (2004).

“Public Productivity in Public Administration’s Classical Age,” in Public Productivity Handbook, 2nd Ed., ed. by Marc Holzer and Seok-Hwan Lee. New York: Marcel Dekker (2004).

"Moving from Tolerance to Valuing Diversity," in Cultural Diversity Sourcebook, ed. by Bob Abramms and George Simms. MA: HRD Press, 1996. (Book won the 1997 Gustavus Myers award for outstanding book on the study of human rights.)

III. Journal Articles since 1991
“Organization Development and Management History: A Tale of Changing Seasons.” Public Administration Quarterly (accepted).

Yueping Zhang, Hindy Lauer Schachter, and Marc Holzer. “The Impact of Government Form on e-Participation: A Study of New Jersey Municipalities.” Government Information Quarterly 31(2014): 653-659.

“The Two Faces of Progressive Era Professions: Using an Early Twentieth Century Case to Understand the Place of Power in Constructing Professions and Why This Matters for Public Administration.” Administrative Theory and Praxis 36:4(2014): 489-509.

Chulwoo Kim and Hindy Lauer Schachter. "Exploring Followership in a Public Setting: Is It a Missing Link between Participative Leadership and Organizational Performance? American Review of Public Administration (accepted).

"New Public Management and Principals´ Roles in Organizational Governance: What Can a Corporate Issue Tell Us About Public Sector Management?" Public Organization Review 14:4(2014): 517-531.

Jyldyz Kasymova and Hindy Lauer Schachter. "Bringing Participatory Tools to a Different Level: A Case Study of Local Participatory Practices in Kyrgyzstan" Public Performance and Management Review 37:3 (2014): 438-462.

"Constructing Age through Bona Fide Occupational Qualifications: De Jure Discrimination´s Last Stand?" Public Administration Quarterly (2013), 76-96.

Soojin Kim and Hindy Lauer Schachter. "Citizen Participation in the Budget Process and Local Government Accountability: Case Studies of Organizational Learning from the United States and South Korea" Public Performance and Management Review 36:3(2013): 456-471.(IMF World Bank Group selected this article as a recommended reading for its 2014 Flagship seminar on inclusive local government administration.)

"Reflections on Political Engagement and Voluntary Association Governance." Nonprofit and Voluntary Sector Quarterly 40:4 (2011): 703-719.

"The New York School of Philanthropy, the Bureau of Municipal Research and the Trail of the Missing Women: A Public Administration History Detective Story." Administration and Society 43: 1 (2011), 3-21

"Objective and Subjective Performance Measures: A Note on Terminology." Administration and Society 42:5 (2010):550-567.

"The Role Played by Frederick Taylor in the Rise of the Academic Management Fields." Journal of Management History 16:4 (2010), 437-448.

Dong-Young Rhee and Hindy Lauer Schachter. "Agency Autonomization in Korea: Some Issues in Cross-Polity Transfer of Agency Autonomization." Journal of Comparative Asian Development 9:1 (2010), 58-79.

"Is Art the Weapon to Kill the King?" Public Administration Quarterly 33:3 (2009), 333-341. Invited contribution to a symposium on John Farmer´s work.

“Feminist Theory and the Political Dimension of Performance Measurement: A Preliminary Analysis.” Public Performance and Management Review 32: 2(2008), 263-274.

“Lillian Borrone: Weaving a Web to Revitalize Port Commerce in New York and New Jersey.” Public Administration Review 68: 1(2008), 61-68.

Reprinted in Norma Riccucci (ed.). Serving the Public
Interest: Profiles of Successful and Innovative Public
Servants. Armonk, NY: M. E. Sharpe (2012).

“Does Frederick Taylor’s Ghost Still Haunt the Halls of Government? A Look at the Concept of Governmental Efficiency in Our Time.” Public Administration Review 67: 5 (2007), 800-810.

Rachel Liu and Hindy Lauer Schachter. “Addressing the Needs of Limited English Proficiency (LEP) Communities in Emergency Response Plans.” Transportation Research Record (2007).

Rachel Liu and Hindy Lauer Schachter. “Mobility Information Needs of Immigrants with Limited English Proficiency (LEP) in New Jersey.” Journal of Immigrant and Refugee Studies (9/2007).

“When Political Science Championed Public Service Training: The American Political Science Association Campaign for Professional Public Administration.” American Review of Public Administration (2007).

Hindy Lauer Schachter and Rachel Liu.“Policy Development and New Immigrant Communities: A Case Study of Citizen Input in Defining Transit Problems.” Public Administration Review (2005).
“Successful Transportation Women in a Time of Downsizing.” Public Administration Quarterly (2005).

Hindy Lauer Schachter and Manuel Aliaga.“Educating Administrators to Interact with Citizens: A Research Note.” Public Organization Review (2003).

“Women, Progressive-Era Reform and Scientific Management.” Administration and Society (2002).

“Philadelphia’s Progressive-Era Bureau of Municipal Research.” Administrative Theory and Praxis (2002).

“Administrative Culture and Metaphor Change.” International Review of Sociology (2002).

“Creating Stakeholders for Transportation Research: Some Factors Affecting Internal Customer Use of Transportation Research Bureau Projects.” Public Works Management and Policy (2001).

"Scientific Management and Social Responsibility: Evidence from the Role of Women in the New York Bureau of Municipal Research." Journal of Management History (2000).
Reprinted in John Wood and Michael Wood (eds.). 2002. F. W.
Taylor: Critical Evaluations in Business and Management.
London: Routledge

"The Use of Market Metaphors in Public-Participation Discourse." International Review of Public Administration (1999).

"Civic Education: Three Early American Political Science Association Committees and Their Relevance for Our Times." PS: Political Science and Politics (1998).

"History and Identity in the Field of Public Administration: An Analysis from Public Administration Review." Administrative Theory and Praxis (1998).

"Settlement Women and Bureau Men: Did They Share a Usable Past?" Public Administration Review (1997)

"How State Departments of Transportation Develop Research Work Programs: A Comparison of Three State Agencies." Public Works Management and Policy (1996)

"Supervised Pretrial Release: Policy Issues That Must Be Explored to Create Appropriate Programs." Criminal Justice Policy Review (1995).

"Nonprofit Organizations and Democratic Accountability in Implementing Supervised Pretrial Release Programs." International Criminal Justice Review (1995).

"Reinventing Government or Reinventing Ourselves: Two Models For Improving Government Performance." Public Administration Review (1995).

Reprinted in Patria de Lancer Julnes and Mark Holzer (eds.). 2008. Performance Measurement: Building Theory, Improving Practice. New York: M. E. Sharpe.

Reprinted in Nancy Roberts (ed.). 2008. The Age of Direct Citizen Participation. New York: M. E. Sharpe.

"Democracy, Scientific Management and Urban Reform: The Case of the Bureau of Municipal Research and the 1912 New York City School Inquiry." Journal of Management History (1995).

"Public Administration in Marshall Dimock´s Textbooks." International Journal of Public Administration (1994).

"A Case for Moving from Tolerance to Valuing Diversity: The Issue of Religiously Distinctive Dress and Appearance." Review of Public Personnel Administration (l993).

"Public-School Teachers and Religiously Distinctive Dress: A Diversity-Centered Approach." Journal of Law and Education (l993).

“Graduate Education in Public Administration: The Introductory Course.” International Journal of Public Administration (1993).

“Bail Interviewing: A Case Study of Cross-National Policy Transfer.” International Criminal Justice Review (1991)

IV. Edited Symposia in Refereed Journals: Introductions

Tia Sheree Gaynor and Hindy Lauer Schachter. “Symposium on Social Justice: Introduction.” Public Administration Quarterly 38(4): 1-5 (2014).

Howard Balanoff and Hindy Lauer Schachter “Introduction: Certified Public Manager Programs.” Public Administration Quarterly (2004).

Kaifeng Yang and Hindy Lauer Schachter. “Introduction: Citizen Participation in East Asia.” International Journal of Public Administration (2003)

"Introduction: Reinventing Professional and Organizational Development." Public Administration Quarterly (1997)

"Introduction: The Impact of Scientific Management on Public Administration." Journal of Management History (1995)

V. Book Review Essays

“Mary Follett in Her Intellectual Environment.” Public Administration Review (to be published).

Yueping Zheng and Hindy Lauer Schachter. 2014. Review of M. Milakovich´s Digital Governance: New Technologies for Improving Public Services. Journal of Public Administration (in Chinese), pp. 170-177.

"Mapping P.A. - Can Public Administration Exist without Surprises?" Public Administration Review 71:3 (2011), 500-501.

“The Citizen Deliberator.” Public Administration Review (2005).
Review of four books on citizen governance. American Review of Public Administration (2000).

VI. Encyclopedia Articles (invited)

"Frederick W. Taylor." The Palgrave Encyclopedia of Strategic Management, eds. David Teece and Mie Auger. Basingstoke, United Kingdom: Palgrave Macmillan (available online 10/2013).
“Time and Motion Studies.” International Encyclopedia of Public Policy and Administration, ed. by Jay Shafritz. New York: Henry Holt, 1997.